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It’s Time to Learn a New Way of Selling Digital Transformation

Digital transformation allows organizations to leverage data centers, managed services, SD-WAN, managed security, and a host of other cloud applications to support their business goals. With the surge in these new solutions, it can be daunting for traditional partners to look at the list of technologies involved without feeling some panic. After all, most partners…

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Cyber Security and Digital Transformation: the Right Combo is Crucial

When the cloud first came on the scene, many businesses laughed at the notion outright. Uploading sensitive data to what amounted to an online storage facility seemed like a sure way to get that information stolen. Fast forward a few years and it’s now a vital part of everyday operations. Today, digital transformation is all…

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Are Your Competitors Eating Your Lunch in Digital Transformation?

Digital transformation offers a dazzling opportunity for telecom agents because it represents a change in the way businesses do business – from depending on local, in-house operations to moving to automation and digital, cloud-based systems. Naturally, businesses can’t make a digital transformation happen without the right tools, and that’s where partners come in. How Telecom…

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Unified Communication Migrations Prove Value and Struggle with Increased Data

Unified communications improve mobile operations, add to emergency planning, reduce costs, or just improve communications within offices. These are just some of the benefits that have compelled widespread use. Yet the rise of big data along with unified communications has posed some challenges, and made unified communications migrations both difficult and that much more valuable….

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Unified Communications and Mid-Size Businesses: What You Need to Know

As a channel partner, you want your mid-size business customers to onboard unified communications to improve growth and – of course – your bottom line. But mid-size companies are unique beasts. Often too big for the simpler packages, yet too small to have the pockets of the enterprise, mid-sizers will need a partner with expertise…

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[Infographic] The 5 Biggest Ways UCaaS Can Save Your Sales Figures

If your UCaaS sales are low, it might be time to improve the sales pitch. Understanding the benefits of UCaaS will help ensure that you’re selling the competitive edge that UCaaS delivers. Instead of selling on features, one must convince prospects of the value UCaaS represents which will improve your chances of successfully making a…

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[Infographic] Hack Into More Sales With MicroCorp Cloud

Are you falling behind in cloud and data center sales? MicroCorp Cloud can help you get on track. With tips involving reference tools, content, training, and more, we can equip partners who are looking to grow their business but aren’t sure how. MicroCorp Cloud can also help connect you with the technologies and thought leaders…

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3 Ways the Internet of Things Can Help You Sell Unified Communications

Selling anything is simple, though it’s almost never easy. All anyone has to do to make a sale is convince the buyer that the value of the item being sold is greater than the value of the cash required to make the sale happen. For those who sell unified communications systems, that can prove a…

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Understanding the Connections Between UCaaS and Cyber Security

When businesses move away from centralized hardware private branch exchanges (PBXs) and migrate to unified communications as a service (UCaaS), they’re probably not thinking much about the intersection of UCaaS and cyber security. However, going from a private network in PBX to a UCaaS solution with PBX functionality living in the cloud means that multiple…

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How Partners Can Become the Go-to for Their Customers’ Endpoint Security Needs

by Scott MacIntire, Director, Channel Enablement – MicroCorp Cloud Understanding the needs of your customers is vital to your survival as a partner your customers can rely on for challenging technical issues – including endpoint security. As the internet of things (IoT) gains wider adoption and more devices share the network, your partners are going…

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The Top 5 Things You Must Know as a Partner for Unified Communications Rollout

For partners, a unified communications rollout can be a challenge. The actions you take to help establish a rollout can be the start of business relationships that last long after the individual partner has retired. Help build those relationships with the top five points to know to make a unified communications rollout work. Unified Communications…

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MicroCorp Featured on TMCnet

A feature story on MicroCorp’s growth as a master agent and industry leader was published by Rich Tehrani, CEO of TMCnet. Tehrani explores how MicroCorp has paved the way in the channel for providers and agents to connect for growing sales. Tehrani writes, “MicroCorp prides itself on being your whole back office or an extension…

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Multiple Region Data Center Deployment Made Simple

Many businesses struggle to find data center solutions that are both cost effective and flexible. The MicroCorp Cloud team was challenged with finding a data center deployment solution that filled both of those requirements for a national, outsourced IT service provider with headquarters in the Bay Area and offices across the United States. The Initial…

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A Huge New Opportunity for Channel Partners in the Internet of Things

The emergence of the internet of things (IoT) has caused both disruption and excitement in the channel in recent years. Concerns around security have bubbled up right alongside anticipation for what the world of internet-connected devices will bring to the enterprise. Mobility opportunities aside, the internet of things means bigger sales for channel partners because…

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How Do SD-WAN and UCaaS Work Together?

  As businesses continue to move their voice technology to the cloud, software-defined wide area networking (SD-WAN) emerges as a supplemental networking solution to optimize that move. Combining SD-WAN with unified communications as a service (UCaaS) brings a host of benefits to a business, and we look at three of the biggest below. Improved network. UCaaS…

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Tackling One of The Great Objections: UC Costs

It’s easily one of the biggest objections when it comes to unified communications (UC): costs. As UC costs can be one of the main reasons that potential buyers don’t throw their hats in the ring, partners need tools to convince them it’s worth it. Beating the cost objection is simple but not always easy –…

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Is the Channel as We Know It About to Disappear?

By Phil Keenan, President of MicroCorp When you’ve been in sales as long as I have, it’s easy to feel the winds of change from a mile away. That’s why I believe our industry is primed for the most significant upheaval it’s seen in decades, as the channel as we know it might be on…

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Channel Partners: How to Use LinkedIn to Grow Your Business

I can’t wait to see you all next month for MicroCorp’s big annual conference, One on One! In my presentation ‘LinkedIn: How 15 Minutes Can Majorly Impact Your Business,’ I’ll show you how to use LinkedIn for prospecting and thought leadership. Here’s a little teaser ahead of time. Hopefully by now I don’t need to…

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Infographic: Want to Sell UCaaS? Here Are 4 Must-have Tips for Partners

As the adoption of unified communications as a service (UCaaS) continues to grow at an astonishing rate, there’s never been a better time for your customers to begin reaping the benefits of this next-level offering. From zero upfront fees and a reduced total-cost-of-ownership to increased flexibility and unlimited scalability, UCaaS offers an abundance of benefits…

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Four Ways You Can Improve Your Ability to Sell UCaaS

There’s little doubt that the unified communications as a service (UCaaS) market is swelling. An Infonetics report suggests the market will hit $88 billion by the end of this year. That’s a lot of room for opportunity, but how can partners get their hands in the pot? A few tips should help pave the way…

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Sell to Your Customers Forever with Recurring Revenue Strategies

One of the greatest advances in sales is the concept of subscription selling. While this was huge for publications, only recently has it been applied to other markets. From snacks to toiletries and beyond, the notion of getting a customer to pay monthly for a recurring shipment of goods is catching on, effectively allowing businesses…

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How Agents and Partners Can Leverage the Rise of UCaaS in the Enterprise

By Ryan Harrelson, VP of Engineering at Light Networks Unified Communications (UC) is a service that grants users the ability to work with each other across any platform from anywhere. It eliminates obstacles in productivity, making it easy for enterprises of any size to enjoy frictionless interactions regardless of location. Perhaps that’s why, here at…

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Infographic: Leveraging Your Master Agent to Increase Sales

Thinking about partnering with a master agent, but unsure as to whether that will actually boost your bottom line? Rest assured: Here are five ways that working with a master agent can take your business to the next level.

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Spotlight on Nextiva: ‘Change Your Ability to Communicate with Your Customers’

Here at MicroCorp, we like to stay in touch with our partners. We also like to make sure that they get the spotlight every once in a while. That’s why I sat down with Ira Feuerstein, Channel Chief of Nextiva, to get his perspective on what Nextiva is bringing to market, where he sees the channel headed,…

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Taking Advantage of Trends in the Managed Security Market

Security these days is a vital component of any operation. Whether it’s business-facing or customer-facing, data has to be protected from the legions of criminals out there who would love to take advantage of it for their own gain. That, in turn, translates into a lot of opportunity for those who offer services related to the…

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Courting Customers with a Colocation-to-Cloud Strategy

If your clients aren’t quite ready for cloud, here’s how can you help them go hybrid. As cloud technology continues to evolve at an incredible rate, many businesses are eager to make the most of remote services and management tools. Some companies, however, are reluctant to upend their existing infrastructure for unfamiliar options. While this…

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Introducing the Next Era of SD-WAN

Countless businesses around the world are already enjoying the many benefits of software defined wide-area networking (SD-WAN), and each day new enterprises are realizing this technology is best suited to meet their increasing networking needs. But, like most modern innovations, the foundations of SD-WAN have evolved in recent years, and an improved version now exists…

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SD-WAN and MPLS: Technologies Growing Together

One of the biggest selling points for software-defined wide-area networking (SD-WAN) is that it can function as a replacement for multiprotocol label switching (MPLS). Despite the fact that MPLS is threatened with obsolescence in the face of SD-WAN, there’s actually a business case for keeping both SD-WAN and MPLS together as complementary technologies. Why Should…

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Helping Customers See the Benefits of SD-WAN

Struggling to sell SD-WAN? Take some advice from an industry expert. While the advantages of a software-defined wide area network (SD-WAN) are obvious to those in the networking house, outsiders can sometimes struggle to see the strengths of this new type of technology. Fortunately, Chris Donlan, a Solutions Architect and SD-WAN Evangelist for MicroCorp, is…

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Make IoT Efforts Worthwhile with IoT Security

The biggest problem in Internet of Things (IoT) networks is just what makes them so powerful. IoT networks depend on dozens, even hundreds, of small devices that relay information back to a central point. The devices have to be simple; if they were complex they couldn’t be so easily deployed. The simplicity involved means that…

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Channel Partner Marketing: Who Are You Targeting?

Powerful channel partner marketing begins with a clear understanding of who you’re targeting. You want to identify your ideal buyer personas, so you can more easily attract and capture those types of people as leads and customers. To help illustrate this point, let’s look at an example. Who done it? A crime has been committed,…

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Improve Your Channel Partner Sales with Digital Transformation

Improving channel partner sales is MicroCorp’s focus, and digital transformation can actually boost opportunities for partners. This process of moving from a hardware-focus to more of a software-focus is bringing with it some great new opportunities to make sales. How Can I Use Digital Transformation to Drive Sales? Since there are several facets involved in…

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When Do Your Customers Need SD-WAN?

We all know there are plenty of benefits to software-defined wide area networking (SD-WAN), but not everybody has caught on to that point yet. Maybe some are making do with their current WAN setup, or others aren’t even hooked into a WAN at all. That means opportunity, and there are ways to tell when a…

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Channel Partner Marketing: Your One-stop Resource

Channel Partner marketing is often a big source of stress for telecom agents, VARs, and MSPs alike. You’re a salesperson and a business owner, so you want your time to be focused on what you do best. At the same time, you’ve probably noticed how the sales process has changed over the last few years….

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Infographic: Make the Most of Your Partner Ecosystem

There’s a great deal of value in having a strong partner ecosystem. But how do you make the most of yours? From attending events to making stronger individual connections, there are a few steps you can take toward building a better partner ecosystem.

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MicroCorp Catches up with NICE inContact

We like to catch up with our providers every so often to see what they’ve been innovating and to let our partners know what they can expect from a MicroCorp provider. This week, we talked with Geoff Chretien, VP Channel Sales of NICE inContact to give our partners an inside look at what NICE inContact is up…

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How to Build the WAN that Can Take on Tomorrow

Building a wide-area network (WAN) isn’t as easy as plugging in a few cables and routers. It’s a safe bet that someone’s asked you about what to consider when building a WAN by now, because you’ve been working hard to establish yourself as an expert. So when your customers start asking you about a WAN,…

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How a Partner Ecosystem Can Move Your Digital Transformation Goals

Digital transformation is one of the greatest goals of many companies today, and though its ultimate form may look different, it’s still one of the biggest single-direction pushes around. Thus, companies are putting a lot of resources and investment behind such development. What if, however, there were a way to achieve digital transformation without the…

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Internal Networks: The Right Foundation for Digital Transformation

No one puts up a building without first considering its foundation. Whether it’s a concrete slab, reinforced concrete over a basement, or even just a level patch of ground, what you build a building on is just as important as what you do it with. While plenty of businesses these days are considering digital transformation…

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Infographic: Emerging Technologies in 2018: Brace For Impact Now

The plethora of emerging technologies will impact the way you do business in the coming year. From artificial intelligence to hybrid wireless to augmented reality, there are a number of considerations to keep in mind as you make decisions in 2018.

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Security: Your New Secret Weapon in the Competitive Edge Wars

The competition is absolutely everywhere. How do you stand out and protect your own market share when rivals are offering similar pricing? One way is to be the go-to resource for one of the biggest problems a business faces: security. How Do I Become the Go-to Resource for Security? Being a resource in security is…

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What Value Does the Solutions Alliance Bring to Channel Partners?

Working with an ecosystem of experts is the only way channel partners will survive in this era of ever-changing technology. The Solutions Alliance is one of the ways partners can connect with providers and other partners with specific expertise and experience to ensure their success. What is the Solutions Alliance? We cannot all become experts…

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Five Big New Predictions for the Cloud in 2018

If 2017 seemed like a big year for cloud to you, there’s a good reason: it was a big year for cloud. What’s more, there’s every sign that 2018 will be just as big and maybe even bigger. So big, in fact, that new predictions about the cloud have started emerging on several fronts. Which…

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SD-WAN Has Not Completely Replaced MPLS

When even a major research operation like Gartner is asking questions like “Is MPLS dead?”, it can be forgiven that some might think multiprotocol label switching (MPLS) has joined the great dumpster of technological history. It’s a funny thing, but most of the people suggesting that MPLS has passed on are largely connected to software-defined wide area…

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Get Inside UPT: A Day by Day Account

Have you ever wondered what Ultimate Partner Training is really like? Two MicroCorp Strategic Partner Managers — David Burgeson and Monica Lester — journaled their experiences during UPT last year to give you a taste. Read their real-time, day-by-day accounts to get a feel for what’s in store this year for partners! Day One: David: We kicked off…

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Infographic: SD-WAN In The Year Ahead: Waxing, Waning, and Changes

Like any innovative technology, SD-WAN evolves rapidly. For businesses utilizing SD-WAN or evaluating its implementation, there are a few considerations to keep in mind for the coming year.

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Channel Partners: Learning Leads to Selling

Every sales rep has a go-to tool to help make sales. Maybe it’s an emotional pitch. Maybe it’s a close relationship or spending time building trust. These are useful enough, but there’s one tool that’s often overlooked, but never should be. It’s ongoing learning, and every sales rep and channel partner out there should know…

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You’re Not Too Late for Your Share of SD-WAN Sales

It’s easy to feel left behind on a lot of topics these days. Wish you’d bought a pile of bitcoin back in 2011? Wish you’d bought Google at the IPO? Being left behind is an easy state to be in, but the good news for those looking to make sales in software-defined wide-area networking (SD-WAN)…

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Selling for Digital Transformation: What You Should Know

Knowledge is power in most any sales environment you care to name. Knowing about the product or service, how it relates to the market, and what objections might come into play are all vital to producing sales. Digital transformation is no different, and knowing the right things about this market could mean the difference between…

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SD-WAN: Don’t Worry, You Haven’t Been Left Behind

It’s easy for MicroCorp partners to feel like they’ve missed the SD-WAN train. While seeming like it’s all the rage, it is actually here to stay, and if you haven’t made the effort to educate yourself on the ins and outs of the technology (or SDN, for starters) then of course you’ll be daunted. But,…

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Demand Customization in Your Clients’ SD-WAN to Ensure Success

The new enterprise has arrived. No longer are employees required exclusively to arrive at a set start time at a physical location, find comfort in a cube and churn out unrealistic outcomes. Today, technology has made flexibility possible through the cloud and Software as a Service (SaaS) applications that help companies achieve success regardless of…

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Threats and Opportunities: The Cloud and Technology Adoption

Cloud technology has opened up a slate of new possibilities, but it’s also created significant new threats for regular users and enterprise users alike. Any value-added reseller (VAR), managed service provider (MSP) or sales agent targeting the enterprise market, therefore, needs to know just what to watch out for and what to encourage to provide…

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Infographic: Want to Sell to Your Customers Forever?

The rapid pace of innovation in the channel can make it difficult for partners to keep up with the competition. Do you want to continue to sell to your customers for the long term? Join an ecosystem like The Solutions Alliance.

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Bigleaf’s John Hogan talks SD-WAN, Sales, and Advice for Channel Partners

As SD-WAN makes its way around the channel — challenging forecasts for MPLS, sales, and expertise — we reached out to John Hogan, VP of Partner Sales & Business Development for Bigleaf Networks to give us his scoop on SD-WAN as it stands today. We talk sales opportunities, the types of SD-WAN, and advice for…

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SD-WAN Offers Answers to Network Security Problems

Enterprises often take a layered approach to security, deploying solutions for network, compute and application. With so many solutions increasingly being network-centered, such as Internet of Things components and cloud technology, many organizations are recognizing the need for a network-focused security strategy. In many cases, software-defined wide area network (SD-WAN) is able to address the…

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Why an Ecosystem is Crucial for the Survival of the Channel Partner

Any company today is consuming IT on a recurring revenue basis. All solutions are delivered on recurring revenue bases. That means partners that have relationships with end users have immense opportunity to sell them various technologies on an ongoing basis. You can sell your customers a network, and stay with them to sell a host…

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With the Proliferation of Ransomware, Is Bitcoin Your Only Option?

Do you have a bitcoin wallet? That’s not a question that was posed very often a few years back, but it’s becoming common lately as ransomware attacks have grown more prevalent. The question you may be asking yourself today is, “why should I pay a ransom?” The reason most companies end up paying a ransom…

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Talking Unified Communications Trends with Star2Star

Despite the proliferation of unified communications (UC) technologies — and the partners selling them — we continue to see some partners slow to adopt UC. Why? And what are some trends in UC that partners should watch out for as technologies like SD-WAN advance? We asked these questions, and more, of Colin Johnston, Executive Vice President…

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Effortless on the Benefits of Staying Niche

Effortless, a technology and network security provider and one of MicroCorp’s provider partners, has made a name for itself in the medical, legal, and construction markets. Over the years, it has found success by staying niche. I caught up with Ben Gayheart, founder of Effortless, to talk more about why and how the company stays…

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When Presenting a Move to the Cloud, Provide a Balanced Case

You’ve determined that a move to the cloud is in your company’s best interests, but now you have to sell it to the decision-makers. You may be tempted to start your presentation off right away by discussing the expected benefits from housing your solutions in the cloud, like flexibility, agility, performance, cost savings, and scalability….

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The Complications of Hybrid SD-WAN

Software-defined wide area networking (SD-WAN) is creating a significant buzz in the IT world, but despite its myriad benefits, many companies that implement it aren’t doing so as a replacement for multiprotocol label switching (MPLS). Instead, SD-WAN is being added to existing MPLS configurations to eliminate complexity and create differentiation. The benefits of implementing SD-WAN…

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Infographic: Don’t Go at it Alone: Six Reasons You Need a Master Agent

Selling telecom and cloud services in today’s business environment may, on the surface, seem straightforward. But with the many moving parts involved in selling these services — from commissions to provider relationships and beyond — working with a master agent makes selling and supporting these services much simpler.

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The Increasing Importance of Disaster Recovery Planning

How secure is the cloud, and how much need is there to have a disaster recovery plan? These are valid questions as the Internet of Things (IoT) comes into full bloom and the world becomes increasingly digitized. Recently, an outage of Amazon Web Services (AWS) brought some attention to cloud disaster recovery. For companies running…

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What are the Security Benefits of a Multi-Cloud Solution?

A multi-cloud approach works well for a large number of enterprises who’ve made a digital transformation. RightScale’s 2017 State of the Cloud Report found that 85 percent have a multi-cloud strategy. That is up from 2016 where 82 percent reported a multi-cloud approach. There are several benefits to implementing a multi-cloud solution: Disaster recovery: A cloud outage serves…

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One on One: Work Hard, Play Hard

Helicopters and Bourbon Tasting, need I say more?! Of course, your One on One “In The Cloud” experience will be fun and exciting. But, don’t worry, we will also ensure that you have plenty of time for informative education sessions, provocative keynotes, and individual meetings with your peers and industry leaders. You don’t want to…

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Understanding the Differences Between SD-WAN and SDN

There has been an explosion of interest in software-defined wide area networking (SD-WAN) as enterprises look for ways to quickly equip new branches with network access and address security needs for a growing IT infrastructure. As SD-WAN becomes more widespread, it is easily confused with its predecessor, the still-relevant and useful software-defined networking (SDN). SD-WAN…

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Comcast’s Cary Tengler Talks Sales, SD-WAN, and Partner Success

I sat down with Cary Tengler, Executive Director, National Partner Programs at Comcast to talk about how partners can find the opportunities to sell evolving technologies. As technologies evolve rapidly, it is the constant struggle of the partner to keep up with new solutions, and how to sell them. I talked with Comcast’s Cary Tengler…

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Four Steps to Be Sure Your Security Isn’t at Risk Because of Your Vendor

It seems like every day there’s a new security breach in the news. Some IT professionals have recurring nightmares of their company’s name splashed across the headlines and a pink slip in their mailbox. What isn’t often reported in these stories, however, is the vendor’s role in that security breach. When you engage in a…

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2017’s One on One: Where Steel Sharpens Steel

In 2016, the biggest response from our partners after our annual One on One event regarded the community feeling they experienced. They felt the value in an environment that encouraged learning. This year, we are embracing that response, and aiming to make our event on September 10th and 11th a “partner One on One” not…

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How the Cloud is Driving SD-WAN

The adoption of Software-Defined Wide Area Networking (SD-WAN) is increasing, providing enterprises with a host of benefits. 451 Research reports that one in five companies indicate that they’ll adopt SD-WAN in the following year, and an additional 30 percent say that adoption of SD-WAN is on their radar. The benefits of implementing SD-WAN include: The ability to optimize connections…

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SMBs Ready to Embrace Managed Security Services

Small and mid-sized businesses (SMBs) have traditionally not been keen on outsourcing for a few reasons, but a sea change is occurring for SMBs when it comes to security and technology. Businesses using managed services to handle security needs have to hand over mission-critical control of their network infrastructures to service providers. A rising number…

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As the Channel Shifts, We Grow

In the wake of the CenturyLink/Level 3 acquisition, MicroCorp is uniquely positioned to succeed as no other master agent can. The number of significant mergers and acquisitions that have dominated Channel news over the last year have some partners wondering what the future brings. Here at MicroCorp, we are working closely with the impacted providers,…

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Preparing for Today’s Generation of Ambitious Hackers

Online businesses are increasingly improving against their brick-and-mortar counterparts. With this success, however, has come a whole new threat: the rise of a cyber attacker who isn’t showing much restraint, even for the biggest targets. Hacker Ambition on the Rise In just the last couple years, hackers have been seen going after targets that even…

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Cloud: How It Changed Itself, and Us

Today’s cloud environment has picked up steam from a “customer acceptance” point of view: customers are adopting cloud in general at a much faster rate than we had expected them to. We no longer pitch cloud — our clients ask us about it. And, while cloud has been a boon for many, it’s important to…

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Use #WannaCry to Your Advantage

The ransomware attack from early May that affected more than 200,000 people and computer networks in more than 150 countries is an opportunity for partners to have a conversation with their customers about security. While it may seem heartless to use a cyber attack as a sales tactic, this is more about protecting customers for…

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Cloud Technology Provides Opportunity for Data Centers to Reorganize

The days of major data center expansion are numbered. That’s what a recent survey by 451 Group’s Uptime Institute indicates may be the result of increasing traffic in the cloud. Companies are no longer stretched thin at their data centers, but are instead looking for ways to reorganize them now that the cloud is relieving…

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Reasons Your Technology Will Never Be Exclusively in the Cloud

It’s a nice picture, imagining all your software needs handled by one neat cloud service. In that picture, your team works without the encumbrance of hardware and your updates never interrupt anyone’s processing. You pay your monthly support and subscriptions, but are never forced to face a board of directors in a tight, itchy suit…

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8 Reasons to Reassess Your Cloud Deployment

With the rate at which technology changes, it’s important to look from all sides at cloud deployment and its effect on data centers before making the leap for your business. We worked with Open Spectrum to create this infographic below to help you consider the changes in cloud, and the future of the data center.

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Highlights From Channel Partners Conference & Expo – Las Vegas, 2017

MicroCorp Recognized for Largest Single Sale in 2016! MicroCorp was recognized at the Level 3 Communications Awards Dinner at the Channel Partners Conference and Expo for achieving the largest single sale for 2016. This award was given along with recognition for 2016 MVP status. MicroCorp was also named an Elite MVP in 2015 and serves…

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Preparing for the Next Generation of Security Intelligence

Are you familiar with security intelligence? If not, you should be. Here’s what you need to know about this growing data-gathering activity that will protect your digital assets from cyber criminals. Introducing a New Kind of Intelligence Since cyber threats continue to increase regardless of how sophisticated cybersecurity software gets, governments and businesses are turning to…

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Expanding Data Center Trend Continues

The data center industry continues its rapid growth in 2017 to meet the storage demands of existing robust cloud providers. At the same time, the vacancy rate of U.S. data center space is 4.6%, according to real estate brokerage firm CBRE. Even though tightness remains for server capacity, there is still much more data center…

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How to Pick Your SD-WAN Provider

SD-WAN is a software-based approach to managing a WAN, and there are a number of reasons why your customers should consider its adoption. Once the decision to move forward with SD-WAN is made, however, it’s important to properly vet solutions and vendors.

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SD-WAN: Contender or Just a Pretender?

We are all learning the acronym SD-WAN, but to layer 2 and 3 OSI model aficionados, it can be hard to accept how an upstart layer 7 software application can potentially replace a stalwart layer 3 technology like multiprotocol label switching (MPLS). Which begs the question: Is SD-WAN a contender, or just a pretender in…

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SD-WAN: Panacea or Pandora?

SD-WAN is getting a great deal of air play in the industry right now, promising to solve every network challenge that embattled network architects and operators are experiencing today from insatiable bandwidth requirements and costs through simple network resiliency and management. But what is marketing fluff, and what is real? What are the real drivers…

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SD-WAN Technology Will Continue to Expand in 2017

Enterprise tech experts believe that 2017 is going to be a big year for integrated network technologies, particularly with regard to appliances. Integrated networks are now far easier to deploy and manage than they were even a couple of years ago, and many pundits are predicting that the enterprise space will see a sharp rise…

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SD-WAN: Get Past the Hype

While SD-WAN officially flew past the hype stage of Gartner’s emerging technologies cycle in 2015, but it is still in that stage for many a partner, agent, and CIO. It’s important to step back and recognize what SD-WAN can and cannot do for businesses. With all the noise out there, SD-WAN is still in its…

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SD-WAN: Will This Be the Year Security and Networking Become One and the Same?

The IT space has been abuzz with whispers that security and networking could soon be headed for a convergence, with networking taking over security needs (or vice-versa). Some pundits are predicting this shift could take place as early as this year, with SD-WAN technologies drawing particular attention due to two main factors: their popularity, and…

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How to Start the Security Discussion

It’s the last thing most partners want to talk about because it’s the topic they are the least familiar with, but as security evolves, it becomes impossible to avoid. Customers want to discuss security, and for good reason. The cyber landscape is changing for individual users, giant corporations, and governments alike. Partners need to understand…

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Security: It’s Time to Pull Your Fingers Out of Your Ears

If you’ve been avoiding the topic of security — in general, or with your customers — you aren’t alone. Most agents avoid the subject entirely if they don’t feel 100% comfortable discussing the latest trends in cyber protection and network management. (And, let’s be honest, few do.) But it’s 2017, and 60% of small companies…

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10 Ways Partners Can Help Customers Protect Their Data

In this digital era, it’s inevitable that organizations will experience security breaches — both large and small businesses have seen unprecedented cyber attacks over the years as hackers get more savvy and business leaders stay in denial. Ignoring the most basic security fundamentals can lead to breaches and enormous losses. How do you help your…

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Why are Data Security Plans So Important?

Data breaches are not a new problem and affect all industries, but some more than others. For example, CRN reports that data breaches and security incidents rose 35% in 2016 for the healthcare industry compared to the previous year. If your customers have private information about individuals or other businesses in their databases — whether it…

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Tech Stat: The Internet is Everywhere… or Not!

Given the ubiquity of high-speed internet access in the United States, it’s easy to assume that everyone enjoys the same convenience. Not so much. In 2012, the number of internet users increased by 8.8% to 2.4 billion. With seven billion people in the world, we’re talking about a penetration rate of just 34%. And here’s…

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Pokemon Go…how about Pokemon Stop?

This downloadable game has overtaken the top spot for all apps in a mere week…ah….but with a price. Upon deeper investigation there is malware embedded into its code with a remote control access tool that allows hackers to have full control over the device. Not to mention all the information the app is collecting your…

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Contact Me! Cloud Contact Center

MicroCorp Sales Engineer, Sean Weisenburger, Elaborates on CCaaS When the industry speaks of “CLOUD”, a more in depth clarification of this term is needed to define what the solution is to look like. It could be as simple as a server collocated in a data center or a full blown business platform an entire company…

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Co-opetition – Your New Specialist

MicroCorp CEO/COO, Karin Fields, on Industry Evolution and our Team Alliance Program. About two years ago one of our top partners, Tom, called me needing some advice.  As many in our industry, Tom started as a Direct Rep for a carrier.  After the umpteenth lay-off he decided to take a package and start his own…

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Teaming- An Agent Survival Strategy

MicroCorp President, Phil Keenan, on the benefits of Agent Teaming If you don’t know the term ‘autocatalytic’, it might be time to look it up.  Simply put for our industry, it means that the more technology is deployed, the faster technology solutions change.  Knowing what the term means is more than just a dinner party…

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Enterprise WAN Circuit Access Options: Ethernet is the New T1

T1s = Tried and True (but a little dated…) T1s dominated the enterprise WAN market until the past few years. T1s were widely used for enterprise WAN networks, and provided modest speeds – carriers bonded T1s to achieve up to 10 Mbps. T1s were an established technology, but soon became outdated with the emergence of…

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Time to Evaluate Your Client’s Voice and Data Solution?

Engineering Best Practice 101 Recommendation #1: Maintain a Hardware Inventory If you don’t have a hardware inventory record for your client, it’s a great place to start. It’s always a good idea to keep and maintain a list of the hardware used for your client’s technology components. A complete list includes the following information for…

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