Many businesses struggle to find data center solutions that are both cost effective and flexible. MicroCorp partner Open Spectrum was challenged with finding a data center deployment solution that filled both of those requirements for a national, outsourced IT service provider with headquarters in the Bay Area and offices across the United States.
The Initial Mismatch
In early 2011, this client began an RFP process with the specific purpose of seeking a managed hosting provider to serve as the backbone for their core production environment serving hundreds of SMEs across the country. They had vetted and aligned a hybrid hardware/colo and elastic hosting (AWS) solution that could help, although they were unsure of where to put their infrastructure for sub-2 millisecond AWS access to ensure bottlenecks would be pushed out much further down the road.
The customer proceeded to spend just under a year trying to develop a working platform from which to operate. In the end, they were able to bend the environment and the service provider successfully to their bidding, but the solution proved to be far more costly and less flexible than initially sold and expected.
A More Flexible, Cost-effective Data Center Deployment Solution
At this point, the client brought on a new team to assess the possibility of simplifying and centralizing the production facilities. After crunching the numbers, it was determined that due to their scale, they could see significant cost savings and greater flexibility and control by bringing the solution back in-house. Leveraging a few regionally optimized points of presence would make this possible.
One of the client’s engineers realized that the data center search on which they were about to embark was going to be highly challenging, given their list of needs and the timeline they were under. At this point, the concerned engineer recommended that the client contact Open Spectrum.
Data Center Deployment Problem Solved
Open Spectrum determined that working with a single provider across all locations would drastically reduce the time needed to negotiate terms, SLAs, and pricing. Once the first round of conversations were complete, Open Spectrum compiled the data and presented it to the client, along with objective advice as to what they believed the pros and cons were as related to each option.
When all was said and done, the client decided they were most comfortable with the team and facilities provided by Latisys, a national data center and managed services provider with facilities in Ashburn, Chicago, Denver, and Irvine. Ultimately, Latisys was able to provide the client with with everything they needed for their data center deployment:
- Flexibility on deal terms, expansion rights, pricing, and more
- A unique and cost-effective metro cross-connect solution to the local IX
- Access to nearly every carrier present in the specific region without the costs associated with a physical presence within the IX itself
With Open Spectrum’s expert assistance, a process that would have surely taken the client at least two months to complete on their own was completed in just two weeks, and most of that time was spent after the provider was already selected.
At MicroCorp, we ensure our partners’ customers are always taken care of, including those in need of a multiple region data center deployment. Our People Powered Network™ is nothing short of the most powerful combination of back office, systems, people and support offerings in the industry. Contact us today to talk about how we can help you grow your business, or set up time to meet with us at Tech+Connect 2.0 in November.