October 26, 2016, Marietta, GA –MicroCorp, a distributor of commercial data, voice, UC and data center services, has named cable industry veteran, Michael Jordan, as its new Vice President of Operations.
As VP of Operations, Jordan will be the key leader and strategist for MicroCorp’s pricing, provisioning, IT and commissions teams, supporting a base of more than 2,000 selling partners. As the 30-year leader in partner support, MicroCorp will leverage Jordan’s 15 years of leadership with multiple cable operators to advance the partner experience.
“Adding Michael to our executive team represents the next stage of our operational focus which includes deeper efficiencies in supporting our partners in complex cloud sales, our highest sales growth segment,” commented Karin Fields, MicroCorp CEO. “Michael’s experience inside three of our largest providers, along with the enterprise-level management experience he received from them, brings us new perspective in how MicroCorp approaches operational hurdles and how we poise ourselves to handle the increasing complexity of deals.”
Jordan’s early career with Charter laid the foundation for his key strategic roles as Director of Technical Operations with Comcast and Time Warner before returning to Charter as the Senior Director of Engineering and Operations. Jordan managed an employee base of 1200 cross-functional customer service employees across multiple states and business units – engineering, operations, residential customer service and installation, commercial service and installation, maintenance, home security, workforce management, supply-chain, vendor management and training.
For more information on MicroCorp or to become a partner, visit microcorp.com.
MicroCorp is the premier value added distributor of telecom and cloud solutions. Since 1986, we have simplified the purchase and management of telecommunications services for business customers. Today, the MicroCorp People Powered Network™ is nothing short of the most powerful combination of back office systems, people and support offerings in the industry. MicroCorp can be your whole back office or an extension of your current team, so you can focus on growing your business profitably. With a portfolio of solutions from more than 50 premier telecom and cloud providers combined with our collaborative back office portal, Nautilus, we are the trusted, skilled partner for a national network of agents, MSPs and VARs. For more information on MicroCorp or to become a partner, visit microcorp.com.